Privacy

Your privacy matters.

We collect only what we need to send you your order and answer your questions. We don't sell your information. Ever.

What we hold

Your name, email and shipping address. Payment is handled by our payment provider; we never see or store card numbers.

How we use it

To process and ship your orders, respond to your enquiries, and send the occasional seasonal update if you choose to receive it.

You can unsubscribe at any time.

We only share information with the services we use to run our business, such as payment providers, shipping companies, and email platforms, and only when needed to provide those services.

Your rights

You can ask to see, correct or delete the information we hold about you at any time. Just email hello@plantaera.com.

Last updated · May 2026